Terms & Conditions
Welcome to Trandora Mart!
These Terms & Conditions (“Terms”) govern your use of our website and services. By accessing or purchasing from Trandora Mart (“we,” “our,” “us”), you agree to these Terms. Please read them carefully before placing an order.
1. General Information
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Store Name: Trandora Mart
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Country of Operation: Pakistan
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Contact Email: Trandoramart@gmail.com
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These Terms apply to all visitors, customers, and users of our store.
2. Products & Orders
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All products displayed on our website are subject to availability.
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We reserve the right to refuse or cancel any order due to pricing errors, stock issues, or fraudulent activity.
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Once an order is placed, you will receive an order confirmation via email.
3. Pricing & Payment
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All prices are listed in Pakistani Rupees (PKR).
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We accept payments via Cash on Delivery (COD), bank transfer, and other available payment gateways.
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Prices are subject to change without prior notice.
4. Shipping & Delivery
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We deliver across Pakistan through trusted courier partners.
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Delivery times may vary depending on location (typically 2–7 business days).
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Shipping charges (if applicable) will be mentioned at checkout.
5. Returns & Refunds
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Customers may request a return or exchange within 7 days of delivery, provided the item is unused, undamaged, and in original packaging.
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Certain items (e.g., personal care, hygiene products, or clearance sale items) are non-returnable.
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Refunds (if applicable) will be processed via the original payment method or store credit, after product inspection.
6. Customer Responsibilities
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You agree to provide accurate details (name, address, phone, email) when placing an order.
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You must not use our website for unlawful activities, fraud, or violations of applicable laws in Pakistan.
7. Limitation of Liability
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Trandora Mart is not responsible for delays, damages, or losses caused by courier services, third-party vendors, or unforeseen circumstances.
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We do not guarantee that product colors, sizes, or descriptions will be 100% identical due to variations in display settings.
8. Privacy Policy
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We respect your privacy. Customer information (such as name, address, phone, and email) is used only for order processing, delivery, and customer support.
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We do not sell or share your personal data with unauthorized third parties.
9. Changes to Terms
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Trandora Mart reserves the right to update, change, or replace any part of these Terms at any time.
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Customers are advised to review this page periodically for updates.
10. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us at:
📧 Trandoramart@gmail.com