Shipping Policy

At Trandora Mart, we aim to deliver your orders quickly and safely across Pakistan. Please read our Shipping Policy carefully:

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1. Delivery Coverage

• We deliver to all major cities and towns across Pakistan.

• Some remote or out-of-service areas may not be covered. If delivery is not possible, our team will contact you.

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2. Delivery Time

• Orders are processed within 24–48 hours after confirmation.

• Standard delivery time is 2–7 business days, depending on your location.

• Delivery times may vary during holidays, sales, or unforeseen circumstances (e.g., weather, courier delays).

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3. Shipping Charges

• Free delivery may be offered on selected products or promotional offers.

• Standard shipping charges (if applicable) will be displayed at checkout before you place the order.

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4. Order Tracking

• Once your order is dispatched, you will receive a tracking number via email or SMS.

• You can track your order through the courier partner’s website or helpline.

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5. Cash on Delivery (COD)

• We offer Cash on Delivery service across Pakistan.

• Customers are required to make full payment to the courier at the time of delivery.

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6. Undeliverable Packages

• If a package cannot be delivered due to an incorrect address, no response, or refusal to accept, the order will be returned to us.

• Customers may need to pay re-shipping charges for re-delivery.

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7. Damaged or Missing Items

• If you receive a damaged, defective, or incomplete order, please contact us within 48 hours of delivery.

• We will investigate and arrange a replacement or refund as per our Return Policy.

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8. Contact Us

For any shipping-related questions, please reach out to us at:
📧 Trandoramart@gmail.com